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Remote Installation - Dictation / Transcription
Fixed price installation - per PC
Product Code:
VX INDT
Remote Installation & Configuration for Olympus & Philips Software
How much is your time worth?
VoiceX makes implementing your new dictation or transcription system a simple and efficient. Our in-house, specialist technicians are fully trained and certified by all of our vendor partners including Philips and Olympus.
Our fixed price remote installation package covers;
- Installation (or re-installation) of your SpeechExec Pro or Olympus ODMS Pro software
- Configuration to your existing dictation workflow - or the creation of a new workflow where necessary
- Configuration / Integration of associated hardware
- End user training
- 30 days technical support
Upon reciept of your order VoiceX will contact you to arrange a suitable time for install.
Remote Support Service
Our remote support is conducted by TeamViewer (or any other system if required), email and phone. This allows us to install software or provide a solution to any technical difficulty as quickly as possible and negates the need for costly on-site visits.
The fixed price installation option is per PC and based on a standard Windows or Mac environment.
The Remote Installation service is also available for re-installation should you need to transfer your software from one computer to another or after computer re-builds etc.
VoiceX Remote Installation Package includes free 30 days of technical support from the date of installation.
On-Going Technical Support
Pay-As-You-Go Option
Experienced users, sites with internal IT assistance may opt for our Pay-As-You-Go Support (PAYG Support) option.
VoiceX staff can provide any level of support you require, be it a missing or corrupted file, help with configuring software or assistance for finding a missing dictation.
VoiceX PAYG Tech Support is charged at $45 per 15-minute block
VoiceX Annual Support Agreement
VoiceX Annual Support Agreement provides your business with unlimited phone, email and remote access technical support, license management and software re-installs for a period of 12 months. Find out more about our Annual Support Agreement...
Should you require any technical support or would like to arrange an installation, please contact the VoiceX Technical Support Team to book your remote support session
Australia : 1300 551 778 | New Zealand : 09 887 0396
support@voicex.com.au
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