About Us

Speech recognition, dictation and AI document creation specialists for Australia and New Zealand

About VoiceX

Speech recognition, dictation and AI document creation specialists for Australia and New Zealand

VoiceX helps medical, legal, government and professional organisations choose, implement and support practical documentation solutions — from digital dictation and transcription systems through to cloud speech recognition, AI transcription and AI scribe technologies.

More than 30 years of documentation technology experience

From analogue dictaphone machines to digital dictation, desktop speech recognition, secure cloud transcription and AI-assisted document creation, VoiceX has supported clients through every major shift in professional documentation technology.

Speech recognition

Real-time voice-to-text solutions for professionals who want to dictate directly into documents, systems, emails and patient or client records.

Digital dictation

Professional recording, author, typist and transcription systems for firms, clinics, practices and teams that still rely on structured document production.

AI transcription

Cloud-based audio-to-text tools for meetings, interviews, dictations and multi-speaker recordings where fast, searchable text is needed.

AI scribe solutions

Audio-first AI documentation tools that capture conversations, create structured notes and support Human-in-the-Loop review before final use.

Built around real documentation needs, not generic software

VoiceX is not a software developer. We are a specialist provider, distributor and support partner for proven speech recognition, dictation, transcription and AI document creation solutions. Our role is to help organisations select the right technology, configure it properly, train users and support the solution after implementation.

For some clients, the right answer is real-time speech recognition. For others, it is a structured dictation and transcription workflow with typist review. Many organisations now need a combination of speech recognition, AI transcription, AI scribe documentation and Human-in-the-Loop quality control.

That is where VoiceX adds value. We understand the difference between simply converting speech to text and building a documentation process that is accurate, secure, practical and usable by real teams.

Who we support

  • Medical practices, specialists and healthcare organisations
  • Legal firms, barristers, courts and professional services teams
  • Government, councils and enterprise departments
  • Consultants, executives, authors and accessibility users
  • Transcription teams, typists and documentation support staff

Trusted technology partners

VoiceX partners with leading global brands across professional dictation, speech recognition, transcription, AI-assisted documentation, business headsets and conferencing technology. Our focus is not just supplying software or hardware — it is making sure each solution is suitable for the client’s environment and properly supported after purchase.

Our product and solution range includes technologies from recognised vendors, including Philips for SpeechExec and SpeechLive, OM System, Microsoft Dragon, Lexacom, Corti, AISA, Jabra, Poly, EPOS and other specialist providers.

Corti
AISA
Poly
EPOS
Specialist Solutions

Support, training and practical implementation

After-sales support is a core part of what VoiceX provides. We assist clients with solution selection, setup, implementation, user training and ongoing technical support. Depending on the product and client requirement, support may be delivered remotely, by phone, online or on-site.

Solution advice

We help match the right product to the way your team actually creates documents.

Implementation

We assist with setup, configuration and rollout for supported products and systems.

Training

We provide practical user guidance so authors, typists and administrators can work confidently.

Technical support

We support the products we supply, helping clients resolve issues quickly and practically.

Need help choosing the right documentation solution?

Whether you are replacing an older dictation system, introducing speech recognition or exploring AI scribe technology, VoiceX can help you compare the options and choose a solution that fits your users, documents and support requirements.

Contact VoiceX